Soon you will be able to use your account to raise support tickets and track their status.
Text your way to support without login. Open your favorite messenger and drop us a line there.
Get support trough Email , Click on the button, write us, and we’ll get back to you soon.
Each experience has its own cancellation policy. You can find the details under the “Key Information” section on the adventure’s page.
To request a cancellation or refund, please contact us through one of our official messenger accounts listed here on our Support Page or send us an email at [email protected]
Refunds (when applicable) are processed within 3 working days on our side. Depending on your bank or payment method, it may take a few extra days for the amount to appear in your account.
Explorer Elite is a Global Adventure platform that connects adventure lovers with guides for unique experiences, with a community to share stories. Here is your marketplace to book experiences, share stories, offer unforgettable adventures and find adventure / sport buddies all powered by a global community.
It’s for all adventure, sport and outdoor lovers. Couples, solo travelers and even families.
We also help adventure, sport and outdoor guides and educators to create or connect their own community.
Please visit our Provider Portal and create your first listing now.
You can also start using the portal for free to only manage your bookings and events without getting listed on Explorer Elite.
This feature is coming soon. It’s a friendly space to share photos and connect with others, making you feel part of our adventure family, Our platform fosters a friendly, inclusive space for sharing real footage, reviews, referrals, and connections.
Write us anytime via your favorite messenger or email us: [email protected]
your data is protected under GDPR, with transparent policies for collection during bookings. Please contact support for any concerns. For more information please refer to our Legal Page.
Your marketplace to book, share, or offer unforgettable adventures, all powered by a global community.
Your Adventure Starts Here
Plan an adventure, share your story, or join us as a provider.